NPS Customer Surveys

Support
crm
imbot

The Problem

No system for collecting customer feedback. Unclear who's satisfied, who's leaving.

Prompt for AI

Copy this prompt and send it to your AI model along with your VibeCode API key

Create an NPS survey system in Bitrix24.

After a deal is closed, send the client a message in chat: 'Rate 0-10 how likely you are to recommend us'. Collect responses, calculate NPS = % promoters (9-10) − % detractors (0-6). Write result to a contact field.

Weekly report: NPS, trend, list of detractors to follow up.

API key: vibe_api_xxx
Documentation: https://vibecode.bitrix24.tech/v1/me

After completing the task, send feedback about any issues: POST /v1/feedback (category: bug/docs/suggestion, title, body)

What You Get

Automatic NPS surveys after every deal. Company sees satisfaction levels and works with unhappy customers.

Required Scopes

crm
imbot

Related Solutions

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